In short, the personal data we process is your email address, trading profile, chat content, and push token, plus the usage and technical data above. We do not collect broker credentials, account balances, or payment card numbers (payments, when launched, are processed by a payment provider that does not share card details with us).
Chat messages and market analyses are processed by third-party AI infrastructure (currently Anthropic's Claude API) under their data-use terms. Do not include sensitive personal information in chat messages — the analyst does not need it.
Data is stored with our cloud providers (currently Supabase — PostgreSQL — and our hosting provider), which may process and store data on servers located outside your country, including outside the UAE. Where we transfer personal data across borders we rely on our processors' contractual and technical safeguards to keep it protected to a standard consistent with the UAE Personal Data Protection Law (PDPL).
We do not sell personal data. We share it only with the processors needed to run the service (hosting, database, AI inference, push delivery, payments when launched) under contracts, or where required by law.
You can delete individual conversations in-app at any time, and you can delete your whole account from the account deletion page or by emailing us. We retain your account and personal data while your account is active. When you request deletion we remove your personal data from our live systems within 30 days; residual copies in encrypted backups are purged within 90 days. Aggregated, de-identified analytics and training records that no longer identify you may be retained after that point.
Subject to applicable law (including the UAE Personal Data Protection Law), you may request access, correction, deletion, or export of your personal data by contacting support@sraquant.com.
Material changes will be notified in-app or by email before taking effect.